Privacy Policy

Last Updated: March 1, 2025

Introduction

Welcome to CityVibeCheck ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at cityvibecheck.com (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using our Site, including:

  • Vibe Preferences: Your lifestyle preferences indicated through our preference sliders (household style, living & moving preferences, outdoor & lifestyle preferences, social & amenities preferences, and must-have preferences).
  • Search Information: ZIP codes you search for and compare.
  • Favorites: ZIP codes you save as favorites.
  • Contact Information: If you use our "Connect with a Vibe Expert" feature, we collect your name, email address, phone number, housing type preference (buy/rent), budget range, and preferred moving timeline.

Information We Collect Automatically

When you use our Site, we may automatically collect certain information, including:

  • Session Information: A randomly generated session ID to track your activity during a single browsing session.
  • Usage Data: Information about how you use our Site, including which features you use, which ZIP codes you search, and how you interact with our reports.
  • Device Information: Information about the device you use to access our Site, including browser type, operating system, and screen resolution.
  • Analytics Data: Through Google Analytics, we collect standard analytics data to help us understand how users interact with our Site.

How We Use Your Information

We use the information we collect to:

  • Generate personalized neighborhood reports based on your preferences.
  • Connect you with real estate professionals when you request it.
  • Analyze usage patterns to improve our Site and services.
  • Customize and enhance your experience on our Site.
  • Develop new features and functionalities.
  • Send you information about your requests or inquiries.
  • Ensure the security and functionality of our Site.

Sharing Your Information

We may share your information with:

  • Real Estate Professionals: When you use our "Connect with a Vibe Expert" feature, we share your provided information with selected real estate professionals who serve the area you're interested in.
  • Service Providers: We may share information with third-party vendors, service providers, and contractors who perform services for us.
  • Analytics Partners: We use Google Analytics to help us understand how visitors use our Site. To learn more about how Google uses your data, visit Google's Privacy & Terms.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We will not sell your personal information to third parties.

Data Storage and Security

We use Firebase, a platform developed by Google, to store and process the data we collect. Firebase implements security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. For more information about Firebase's security practices, please visit Firebase Security.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Privacy Choices

Accessing and Updating Your Information

We do not currently maintain user accounts that would allow you to directly access or update your information. If you wish to update information you've provided through our "Connect with a Vibe Expert" feature, please contact us using the information provided in the "Contact Us" section below.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. If we make material changes, we will notify you by email or through a notice on our Site. Your continued use of our Site after we make changes is deemed to be acceptance of those changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: privacy@cityvibecheck.com

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice for California Residents.

International Users

If you are using our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.